Contact us immediately to report a lost or stolen card. We’ll see to it that a new card is issued right away.
Please also report stolen cards to the police.
- Card Assets: 1-800-854-7642
- Service available 24 hours a day, 7 days a week
- Desjardins Bank: 1-800-454-5058
Mastercard Global Service
- In the U.S.: 1-800-Mastercard (1-800-627-8372)
- Outside the U.S.: go to the Mastercard site - This link will open in a new window. for toll-free numbers.
Before disputing a charge on your Desjardins Bank MasterCard, note that:
- the transaction date isn't necessarily the date the purchase was made, but the date the retailer processed the transaction.
- the city, province or state and country on the statement may not indicate the location of the purchase, but the location of the invoice deposit or company head office.
Feel free to contact us for questions regarding your account (replacing a damaged card, reporting a change of address, etc.).
Card Assets: 1-800-854-7642
Service available 24 hours a day, 7 days a week
1001, East Hallandale Beach Boulevard
Hallandale Beach, FL, 33009-4429
At the branch
Contact a Desjardins Bank branch