Contact Desjardins Bank
Desjardins Bank Mastercard credit card
Mastercard Global Service
- In the US: 1-800-627-8372 (1-800-Mastercard).
- Outside the US: go to the Mastercard site for toll-free numbers.
Fraudulent emails
By email
info@desjardinsbank.com
By phone
Elsewhere in Canada and the US: 1-800-454-5058
Desjardins Bank Debit Card
- Monday to Friday, 9 AM to 2 PM: 1-800-454-5058
- Outside business hours: 1-800-554-8969
Desjardins Bank Mastercard credit card
Card Assets: 1-800-854-7642
Mastercard Global Service
- In the US: 1-800-627-8372 (1-800-Mastercard).
- Outside the US: go to the Mastercard site for toll-free numbers.
Report a change of address to each component with which you do business.
By phone
1-800-454-5058
At the branch
Contact a Desjardins Bank branch.
Contact us with any questions, comments or suggestions, or if you have difficulty navigating on the site.
By email
info@desjardinsbank.com
By phone
1-800-454-5058
Contact us with complaints or suggestions as to how we may improve our service quality.
By email
info@desjardinsbank.com
(Give a brief description of the facts and provide the branch identification (transit) number.)
By phone
1-800-454-5058
At the branch
See your branch manager to discuss the situation.
Contact your Desjardins Bank branch.
If the problem persists, you may contact the office of the Ombudsman of Desjardins Group at 514-281-7793 or 1-866-866-7000, ext. 7793.
Contact Us
By phone
We can also call you when it's convenient.
Head office
1001 East Hallandale Beach Boulevard
Hallandale Beach, Florida, 33009
In case of a lost or stolen card
Desjardins Bank Debit Card
Desjardins Bank Credit Card