Contact Desjardins Bank

Desjardins Bank Mastercard credit card

Phone number for Mastercard credit card: 1-800-454-5058

Mastercard Global Service

Fraudulent emails

By email
phishing@desjardins.com

By phone
Montreal area: 514-CAISSES (Phone number for Fraudulent emails - Montreal area: 514-224-7737)
Elsewhere in Canada and the U.S.: 1-800-CAISSES (Phone number for Fraudulent emails - Elsewhere in Canada and the U.S.: 1-800-224-7737)

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Desjardins Bank Debit Card

Phone number for Desjardins Bank Debit Card: 1-800-554-8969

Desjardins Bank Mastercard credit card

Phone number for Mastercard credit card: 1-800-454-5058

Mastercard Global Service

Please report a change of address to each component with which you do business.

By phone
Phone number for Change your address: 1-800-454-5058

At the branch
Contact a Desjardins Bank branch.

Please contact us with any questions, comments or suggestions, or if you have difficulty navigating on the site.

By email
info@desjardinsbank.com

By phone
Montreal area: 514-CAISSES (Phone number for Website feedback - Montreal area: 514-224-7737)
Elsewhere in Quebec, Canada and the U.S.: 1-800-CAISSES (Phone number for Website feedback - Elsewhere in Quebec, Canada and the U.S.: 1-800-224-7737)

Contact us with complaints or suggestions as to how we may improve our service quality.

By email
info@desjardinsbank.com
(Give a brief description of the facts and provide the branch identification (transit) number.)

By phone
Phone number for Member relations: 1-800-454-5058

At the branch
Please see your branch manager to discuss the situation.
Contact your Desjardins Bank branch.

If the problem persists, you may contact the office of the Ombudsman of Desjardins Group at Phone number for the Ombudsman of Desjardins Group : 514-281-7793 or Phone number for the Ombudsman of Desjardins Group : 1-866-866-7000, ext. 7793.

All other questions

Need assistance regarding your Desjardins Bank accounts, a new PIN, Desjardins Bank Online Banking, etc.?

Desjardins Group