Desjardins Bank [Change site]
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Desjardins Bank home
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Personal services
Personal services
AccèsD
Desjardins Bank MasterCard credit card
Debit card
Desjardins Bank Online Banking
VISA Desjardins credit cards
Your accounts
Contact a Desjardins Bank branch
AccèsD
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Technical questions (Transaction security, problems displaying statements and online applications, problems accessing the site, etc.) |
 By e-mail |
AccèsD Internet users: Use the AccèsD message box Non-users: Fill out the form |
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 By phone |
514-253-7350 or 1-877-253-7350 Monday to Friday, 8:00 a.m. to 9:00 p.m., Saturday and Sunday, 8:00 a.m. to 9:00 p.m. |
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Non-technical questions (Navigation, how to use menus, functions, etc.) |
By phone |
Montreal area: 514–224-7737 Elsewhere in Canada and the U.S.: 1–800–CAISSES (1–800–224–7737) |
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Desjardins Bank MasterCard credit card
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Lost or stolen card
Change of address Account information |
By phone |
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Debit card
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Get a Desjardins Access Card Replace a damaged card |
Desjardins Bank Debit Card |
Call 1-800-454-5058. Contact your Desjardins bank branch. |
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Desjardins Access Card |
Montreal area: 514-224-7737 Elsewhere in Canada and the U.S.: 1-800-CAISSES (1-800-224-7737) |
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Desjardins Bank Debit Card |
Call 1-800-454-5058. Contact your Desjardins Bank branch. |
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Desjardins Access Card |
Canada and the U.S.: 1-800-361-5121 Elsewhere in the world: 514-281-9289 (call collect) |
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Get a new PIN (Personal Identification Number) |
Desjardins Bank Debit Card |
Call 1-800-454-5058. Contact your Desjardins Bank branch. Please have with you 2 valid pieces of ID, including at least 1 with your signature. For security reasons, we cannot assign new PINs by phone or e-mail. |
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Desjardins Access Card |
Contact your Desjardins caisse.
Please have with you 2 valid pieces of ID, including at least 1 with your signature. For security reasons, we cannot assign new PINs by phone or e-mail. |
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Desjardins Bank Online Banking
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Technical questions (Transaction security, problems with display, problems accessing the site, etc.) |
By phone |
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VISA Desjardins credit cards
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Questions or comments |
By e-mail |
AccèsD Internet users: Use the AccèsD message box Non-users: Fill out the form |
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Lost or stolen card
Change of address Account information |
By phone |
Montreal area: 514-397-4415 Elsewhere in Canada and the U.S.: 1-800-363-3380 Other countries (call collect): 514-397-4610 |
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Address and other phone numbers for
VISA Desjardins Card Services |
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Your accounts
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Desjardins Bank account |
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Desjardins caisse account |
Montreal area: 514-224-7737 Elsewhere in Canada and the U.S.: 1-800-CAISSES (1-800-224-7737) |
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Contact a Desjardins Bank branch
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By phone |
Find the phone number of the Desjardins Bank branch you want to reach. |
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Contact your caisse
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By phone |
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